Thousands of customers use our platform every day to search for and hire professionals. We include your business profile in search results for free so customers can find and contact you.
The secret to appearing high in search results is making your profile stand out from the crowd and actively engaging with customers who contact you. You can do that by focusing on these things:
Profile
Your profile is your first impression to potential customers and has a huge impact on your success. A well-crafted profile helps you stand out in search results and encourages new customers to contact you.
Pros who have completed their profile in full show up higher in search results. Be sure you fill out every section, add high-quality photos, and include all the details a potential customer might need.
Read more about your profile.
Reviews
Reviews are one of the most important things your profile can have. They show off real-world experiences other customers had with your business.
In many instances, we have seen positive reviews double the number of views a profile gets. The number of reviews is important but also what the customer has to say about their experience and the rating they give you.
Learn more about reviews.
Pro Tip
Reviews from happy customers help you rank well in search results and make new customers more likely to choose you.
Response time
Your response time is critical, especially when customers reach out to multiple pros. The key is to respond to new leads and messages as quickly as possible. The faster you respond to customers, the more likely you are to win the job.
A quick response is so important we now use it as a factor in our search rankings. The faster you respond, the higher up you appear in search results. Faster response = more leads = more hires.
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Read more about responding quickly to customers.
Add your job and targeting preferences
Tell us what types of jobs and customers you would like so we can connect you with the right leads and bookings.
Set your targeting preferences so you show up in search results for the right jobs and customers.
Become a featured pro
To make it easier for customers to find and hire the best pro for the job, we may highlight featured pros at the top of the search results. Getting featured maximizes your visibility and increases your chance of getting hired.
To be eligible, you must:
Have at least a 4-star rating.
Have at least three reviews.
Respond to new customers in four hours or less.
Remember, your rank in search results is just one factor in your success on the platform. It may take time to climb, but it naturally improves when you offer consistently excellent service.
Earn profile labels to boost your ranking
Want your profile to stand out? Pros who respond quickly, earn great reviews, get contacted often, or offer strong pricing may see labels like these added to their profile:
Top Pro
In High Demand
Responds Quickly
Great Value
Offers online services