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Accepting Payments: Service Fees

Updated today

A service fee is charged for transactions processed through Talo Payments. Like any payment provider, Talo Payments charges fees for processing funds to and from your account. Refunds and chargebacks may also include fees.

We charge payment processing fees each time a payment goes through, and we aim to offer some of the most competitive rates available. Fees may vary based on the payment method used. In some situations, fees may need to be updated. It is your responsibility to check the terms for any changes. We will communicate fee updates clearly. If a Network, processor, bank partner, or regulator enforces a fee change, it may take effect immediately.

Select your region to see the fees:


United States

  • Credit/Debit Card (excl. American Express): 2.9% + $0.30

  • Apple Pay (excl. American Express): 2.9% + $0.30

  • Google Pay (excl. American Express): 2.9% + $0.30

  • American Express (incl. Apple Pay & Google Pay): 3.7% + $0.30

  • Point of Sale (POS): 2.5% + $0.30

  • Tap to Pay: 2.5% + $0.30

  • Manual Entry / Virtual Terminal: 3.3% + $0.30

  • American Express Manual Entry: 4.1% + $0.30

  • Tap to Pay on mobile: 2.6% + $0.20

  • Afterpay: 6% + $0.30

  • Affirm: 6% + $0.30

  • Sezzle: 6% + $0.30

  • ACH Bank Transfers: 1% (minimum $1.00 per transaction)

  • Refunded payments: The original processing fee is not returned. No extra refund fee.

  • Chargeback fee: $15.00 (exceptions may apply)

Canada

  • Credit/Debit Card (excl. American Express): 2.9% + $0.30 CAD

  • Apple Pay (excl. American Express): 2.9% + $0.30 CAD

  • Google Pay (excl. American Express): 2.9% + $0.30 CAD

  • American Express (incl. Apple Pay & Google Pay): 3.5% + $0.30 CAD

  • Talo Payments POS: 2.7% + $0.30 CAD

  • Interac: $0.15 CAD per transaction

  • Manual Entry / Virtual Terminal: 3.5% + $0.30 CAD

  • American Express Manual Entry: 4.1% + $0.30 CAD

  • Refunded payments: The original processing fee is not returned. No extra refund fee.

  • Chargeback fee: $15 CAD (exceptions may apply)

EU Countries

  • Credit/Debit Card (excl. American Express): 1.9% + €0.30

  • Apple Pay (excl. American Express): 1.9% + €0.30

  • Google Pay (excl. American Express): 1.9% + €0.30

  • American Express (incl. Apple Pay & Google Pay): 3.1% + €0.30

  • Pay Now Online Bank Transfer: 2.5% + €0.30

  • iDEAL: 2.5% + €0.30

  • Giropay: 2.5% + €0.30

  • Manual Entry / Virtual Terminal: 2.3% + €0.30

  • American Express Manual Entry: 3.5% + €0.30

  • Refunded payments: The original processing fee is not returned. No extra refund fee.

  • Chargeback fee: €15.00 (exceptions may apply)

United Kingdom

  • Credit/Debit Card (excl. American Express): 2.1% + £0.20

  • Apple Pay (excl. American Express): 2.1% + £0.20

  • Google Pay (excl. American Express): 2.1% + £0.20

  • American Express (incl. Apple Pay & Google Pay): 3.1% + £0.20

  • Manual Entry / Virtual Terminal: 2.5% + £0.20

  • American Express Manual Entry: 3.5% + £0.20

  • Refunded payments: The original processing fee is not returned. No extra refund fee.

  • Chargeback fee: £15.00 (exceptions may apply)


Passing service fees to customers

You may choose to pass service fees to your customers to cover all fees. Some state laws restrict this, depending on your location or your customer’s location. Before using this option, make sure you understand local laws and Card Network Rules. You are responsible for compliance.

Other payment methods (such as Afterpay, ACH Pay, Cash App Pay) follow separate fee schedules. Check your Dashboard for complete details.

How to pass service fees to your customers:

Go to your dashboard.

  1. Click on the Getting Paid tab

  2. Scroll down to Manage payment methods

  3. Click Manage

  4. Click the Settings tab at the top

  5. Scroll down to Payment Settings

  6. Enable the Pass credit card and ACH fees to clients button

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