If you're accepting payments as a business entity (Corporation, General Partnership, LLC, etc.), you must add the required business owners or directors so your Talo Payments account meets legal and compliance requirements.
Who should I add?
Anyone who owns 25% or more of the company
Anyone with significant responsibility for running the business (CEO, CFO, COO, President, Vice President, Treasurer, General Partner, Chairperson, Director, etc.)
If you're in Canada or the Netherlands, members of your corporation’s board of directors
Important:
Talo Payments may request extra information or documents to verify these individuals.
You can add another manager if needed, but it’s not required if you already added yourself.
After adding business owners, you can return at any time to edit or remove them.
Adding business owners during the Payments setup process
Go to Accept Payments in your site’s dashboard.
Click Complete Set-up under Talo Payments.
Click Complete Account Set-up.
Select your business type.
Tip: Use the “How to select the right business type?” guide if shown.
Enter the business owner’s details:
Full name
Country of residence
Date of birth
Personal address
ID number or SSN
Email address
Select the checkboxes:
Does this person own 25% or more of the business?
Yes: They own 25%+
No: They own less than 25% or none
Does this person have significant responsibility for managing the company?
Yes: They hold a management-level role
No: They do not manage the company
Enter the person’s Title.
Click Add.
Click Upload Photo ID and choose an ID type.
Upload the document and click Submit.
Adding business owners in an existing Talo Payments account
Go to Manage Talo Payments.
Click Edit Account Details.
Scroll to Business Owners and click + Add business owner.
Enter the required details:
Full name
Country of residence
Date of birth
Personal address
ID number or SSN
Email address
Select the checkboxes for:
Ownership of 25% or more
Whether they manage the company
Enter the person’s Title.
Click Add.
Click Upload Photo ID, choose an ID type, and click Submit.
Editing a business owner’s details
Go to Manage Talo Payments.
Click Edit Account Details.
Scroll to Business Owners and click Edit next to the relevant person.
Update the information in the pop-up.
Click Save.
Removing a business owner
Go to Manage Talo Payments.
Click Edit Account Details.
Scroll to Business Owners and click Remove next to the person you want to delete.