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Client notifications and automated messages

Save time and engage customers with automated emails and texts.

Updated over 2 weeks ago

How automations work

Automations trigger whenever important events happen, instantly sending the right message to your client. From booking confirmations to reminders, no-shows to reschedules, every key moment in the client journey is automatically covered with a timely email or text. You’ll never worry about forgetting to confirm, remind, or follow up again.

Examples of what automations can do

  • Booking confirmations: Confirm new appointments instantly.

  • Session reminders: Send helpful reminders 24 hours before an appointment.

  • Reschedules & updates: Keep clients informed when changes occur.

  • No-show notices: Follow up with clients who miss an appointment.

  • Pending, approved, or declined requests: Automatically notify clients of the status of their appointment requests.

  • Cancellations: Let clients know right away if a booking is canceled.

  • Payment notifications: Send confirmations after charging a client’s card.

  • Reviews & feedback: Request reviews after appointments to boost your reputation.

  • Thank-you messages: Show appreciation when clients leave a tip.

Benefits for your business

  • Save hours of work with hands-free communication.

  • Reduce no-shows with consistent, automatic reminders.

  • Deliver a polished client experience that feels professional and attentive.

  • Build stronger relationships by following up at just the right moments.

  • Stay organized while ensuring nothing slips through the cracks.

With Automations, you can focus on what you do best while your system handles the routine communication for you.

Automations help you save time and engage customers.

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