Viewing Your Payouts
View information about previous and upcoming payouts (transfers from Talo Payments to your bank account), along with detailed information for each payment.
It may take 3–5 business days for funds to reach your bank account after they are sent, depending on your financial institution.
To view your payouts:
Go to Sales > Balance & payouts in your dashboard.
(Optional) Click a payout to view more details.
Tips:
You can still access your Payments dashboard even if your Payments account has been disconnected.
Receiving Your First Payout
Important:
Your Payments account must be successfully verified to receive payouts.
Your account status must be Active.
Payouts are initiated only when your available balance is at least $1.
Every payment must be processed and scheduled before it can be sent to your bank account.
Your first payout is only scheduled once Talo Payments verification is complete. After receiving your first payment, it becomes available for payout within an average of 7 days.
You can see when your payout is scheduled directly in the Payouts area of your Talo Payments dashboard. Once sent, funds typically take 3–5 business days to reach your bank account.
For future payouts, you can choose a schedule (daily, weekly, monthly).
Notes:
Incomplete verification can delay your first payout.
If multiple payment methods are active, payouts may be grouped by payment method.
Payout Stages
Each customer payment goes through 3 stages before it reaches your bank account:
1. Processing Payment
After a customer pays, the payment is processed. This takes 2–5 business days and consists of:
Settlement period: Typically 1–2 days, depending on the payment method.
Pending period: Usually 2–5 days, used to protect your business, customers, and Talo from fraud.
2. Scheduled Payout
Once processing completes, the payment is added to your next daily, weekly, or monthly payout.
If you have multiple payment methods, your payouts may be grouped by method.
3. Sent Payout
The payout has been sent from Talo Payments and will arrive within 3–5 business days. Arrival time depends on day of week, currency, and bank holidays.
Payout Schedules
Choose from three payout schedules:
Daily:
Sent every day for transactions completed before the daily cutoff. Transactions after the cutoff roll into the next day.
Weekly:
Sent every Monday (or another weekday you choose in settings).
Monthly:
Sent on the 1st of each month (or another day you choose). In shorter months, payouts are sent on the last day.
Cutoff Times (region-dependent):
US: 6 AM EST
Europe: 6 AM GMT
To change your payout schedule:
Go to Sales > Balance & payouts in your dashboard
Click Settings.
Scroll to Payout Settings.
Choose Daily, Weekly (select day), or Monthly (select day).
Click Save.
Note: Daily payouts are only available at this time.
Viewing Your Payouts
To view detailed information about past and upcoming payouts:
Go to Sales > Balance & payouts in your dashboard
Click the payout you want to review.
Grouped Payment Methods
If your Talo Payments account uses grouped payment methods, payouts—both scheduled and sent—are organized by group. You may therefore see multiple payouts on the same date.
Reserve Funds
In some cases, Talo Payments may hold a portion of each payout as a reserve, protecting both you and Talo from financial risk (such as chargebacks or refunds). When reserve funds become available, they're automatically included in a future payout.
Two types of reserves may apply:
Rolling Reserve
A percentage of each payout is held for a set number of days and then released.
One-Time Reserve
A single fixed amount is held once for a set number of days before being released.
If a rolling reserve applies to your account, you'll receive an email explaining the policy. A one-time reserve does not change your payout schedule.
Payouts on Hold
Payouts may be placed on hold if an issue is blocking them. Once the issue is resolved, the payout will be included in your next scheduled payout.
Learn more about payouts on hold.