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Using templates to build your catalog

How to quickly add services, classes, add-ons, fees, and discounts to your booking platform

Updated this week

Your catalog is the core of your booking and payment system. It holds everything you offer—services, classes, memberships, plans, add-ons, service charges, and discounts—and powers scheduling, online booking, invoicing, estimates, and checkout.

The Templates page is the fastest way to build that catalog. Templates give you pre-configured items you can add with one click, customize, or use as a starting point.

You can also bulk-add multiple items at once or create entirely custom entries from scratch.

As your catalog grows, the rest of your platform becomes easier: smoother booking, faster invoicing, automatic billing, and a seamless client experience.


What Are Templates?

Templates are pre-made, ready-to-use catalog items designed to help you set up your account in minutes.

A template fills in all the core details for you automatically:

  • ✔ Name

  • ✔ Description

  • ✔ Category

  • ✔ Duration

  • ✔ Pricing options

  • ✔ Online booking settings

You can add a template exactly as-is or customize it at any time.

Templates are especially helpful when:

  • You're setting up your account for the first time

  • You want your catalog to follow industry-standard best practices

  • You offer many services and want to build your price book quickly

  • You’re unsure what durations or pricing structures are typical in your industry


How to Use Templates

1. Choose the category you work in

At the top right, use the “Items for:” filter to choose your industry (e.g., Massage Therapy, Photography, Tutoring, Home Services).

This ensures you only see templates relevant to your business.

2. Browse the available templates

Templates are grouped by item type:

  • Services – For appointments, jobs, consultations, estimates, invoices, and your full price book

  • Classes – For group activities, workshops, camps, and recurring events

  • Add-ons – Optional upgrades or enhancements

  • Service charges – Required one-time fees added at checkout

  • Discounts – Promo codes you and clients can apply

3. Click "Add & edit" on any template

You will be taken directly into the editable version.

From there you can:

  • Update the name

  • Adjust the description

  • Change pricing or create multiple price-duration options

  • Turn online booking on or off

  • Add an image

  • Assign staff or locations

4. Save the item to add it to your catalog

Once saved, that item becomes part of your price book and booking system.
Your team can now book it, invoice it, schedule it, or offer it online.


Starting From Scratch

If you don’t see a template that fits exactly what you need, you can always choose Start from scratch.

Starting from scratch is best when:

  • You offer a highly specialized service or class

  • You want custom naming or descriptions

  • The service duration or structure is unique

  • You need a completely customized setup

This option creates a blank item where everything is customizable.


Bulk Add: How to add many services at once

For businesses with long service lists (salons, spas, contractors, cleaning companies, wellness pros, etc.), Bulk Add saves enormous time.

How Bulk Add Works

  1. Click Bulk add

  2. Select a category (e.g., Massage Therapy, Pet Grooming, HVAC, Tutoring)

  3. Check the boxes next to every service you want to include

  4. Enter your pricing and durations

  5. Select your service location(s)

  6. Add everything to your catalog in one action

Bulk add is ideal for:

  • New accounts building a large price book

  • Multi-service businesses

  • Teams migrating from another system

  • Pros who want standard industry items added quickly

This feature ensures every item is consistent, structured, and ready for booking.


Understanding each template type

Below is a breakdown of the item types you’ll see on the Templates page and what they are used for.

For appointments, jobs, consultations, estimates, invoices, and your price book.

Services are used everywhere in your system. Once added, you can:

  • Book appointments on your calendar

  • Create job visits

  • Generate invoices and estimates

  • Offer services online

  • Add upgrades or add-ons

  • Build automated workflows

A service stores:

  • Duration

  • Price

  • Description

  • Category

  • Add-ons

  • Online booking settings

  • Staff, location, and availability rules

This is the most common template type.


For group activities, camps, workshops, and recurring sessions.

Classes allow you to create:

  • Single or recurring schedules

  • Multi-day or multi-session formats

  • Enrollment limits

  • Self-enrollment for clients

  • Automated class billing rules

Use class templates for:

  • Classes

  • Camps or after-school programs

  • Workshops & training

  • Group lessons

  • Events that meet one time or many times


Optional enhancements clients can select during booking.

Add-ons help increase customization and boost revenue by offering extra options such as:

  • Aroma upgrades

  • Travel fees

  • Product add-ons

  • Extra time

  • Premium materials

Add-ons can be:

  • Automatically shown during online booking

  • Added manually during checkout

  • Restricted to specific services or classes


Required one-time fees applied automatically at checkout.

Examples include:

  • Registration fees

  • Supply/tool fees

  • Environmental fees

  • Equipment usage fees

You can configure these as:

  • Fixed amounts

  • Percentages

  • Optional or required charges


Promotions you can apply manually or share with clients.

A discount can include:

  • Percentage or fixed amount

  • Expiration date

  • Usage limits

  • Eligibility rules

Discounts apply across:

  • Online booking

  • Checkout

  • Invoices

  • Estimates


How templates fit into your full catalog system

Once an item is added from a template, it becomes part of every workflow:

Tool

Uses Items From Your Catalog

Appointments

✔ Services

Jobs

✔ Services

Classes

✔ Classes

Invoices

✔ All items

Estimates

✔ All items

Checkout

✔ All items

Online Booking

✔ All items

Memberships & Packs

✔ Services & Classes

Your catalog is your business’s single source of truth for pricing, offerings, and booking rules.

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