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How to unsubscribe

Not interested in hearing from us? Follow these steps to unsubscribe from future emails and text messages.

Updated over 3 months ago

There are two ways to unsubscribe from future emails or text messages.

Option 1: Click “Unsubscribe” in an email

The easiest way to stop receiving emails is by clicking the Unsubscribe link found at the bottom of any message we send you.

  • This instantly removes you from that email list.

  • You can still choose to receive certain notifications later if you re-enable them in your account settings.

  • To unsubscribe from text messages, you can also reply with STOP, END, CANCEL, QUIT, or UNSUBSCRIBE at any time.


Option 2: Update your account settings

You can also unsubscribe from within your account:

  1. Log in to your account.

  2. Click your profile photo (in the top right corner).

  3. Select Settings from the drop-down menu.

  4. Choose Notifications.

  5. Adjust which types of messages you want to receive — or click Unsubscribe from all if you’d like to stop all emails and texts.

  6. Confirm that you’d like to unsubscribe.


Tips to Know

  • Changes can take up to 48 hours to process.

  • Unsubscribing will stop all notification alerts.

  • If you no longer wish to use our platform entirely, you can also deactivate your account.

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